F.A.Q.

Q - Do you ship Internationally? 

A - At this time, we only offer shipping within the United States. 

 

Q - I placed multiple orders -- can I combine shipping?

A - Orders cannot be combined for shipping. 

 

Q - I've only received part of my order, where is the rest?

A - Because of how our printer ships products, multiple-product type orders often ship separately. Please check your email to see if you have received another tracking number.

 

Q - My package is missing, what do I do?

A - If your package has not been received within 15 days of shipping, reach out to us via email for assistance at royalraptor.design@gmail.com. Please include your order number in the subject line.

 

Q - I forgot to enter my discount code at checkout, can you add it to my order?

A - We cannot add discount codes / coupon codes after an order has been placed.

 

Q - Do you accept Returns or Exchanges?

A - We do not accept returns or exchanges, as all sales are final.

 

Q - What do I do if there is an issue with my order?

A - If there is an issue with your order, please send an email with your order number as the subject line to royalraptor.design@gmail.com within 7 days of receiving your package. After the 7-day window, no exceptions will be made.

 

* please note that Royal Raptor Designs is not responsible for lost/damaged/delayed/stolen packages. Any questions regarding those circumstances should be directed to the carrier.

 

 

Royal Raptor Designs reserves the right to refuse service or cancel orders for any reason.